SCR developing app-based parcel logistics service

The SCR has invited interested parties or agencies to provide logistics/ fleet service for partnering with Railways
South Central Railway (SCR), Hyderabad Division, is designing an application-based parcel logistics service integrating the first mile and last mile services.
The digital solution integrates first mile (pickup), mid mile (transportation by Railways), and last mile (delivery) services into a unified platform, making parcel movement simpler, faster, and more transparent for customers. The next gen Rail Parcel App will serve as a one-stop platform for booking, tracking, and managing parcel consignments.
It is being designed to bring together industry, individuals, businesses, and logistics partners under a single digital ecosystem that ensures end-to-end transport and convenience. The application will be first made available across the Hyderabad division of the Zone on pilot basis.
Game Changer
According to Sanjay Kumar Srivastava, General Manager, SCR, the application-based service can be a game-changer in transportation of parcels, by providing door-to-door parcel service to the customers. The logistics service providers could collaborate with Railways for first mile and last mile service, which will be win-win situation for both, he said.
The SCR has invited interested parties or agencies to provide logistics/ fleet service for partnering with Railways in extending first mile and last mile services duly integrating with mid mile , according to a release.
Published on November 26, 2025