Hero Electric, the country’s largest electric two-wheeler manufacturer, delights its e-bike customers with complete peace of mind and a great proprietorship experience with its outstanding after-sales service.
Hero Electric sells six out of every ten electrics two-wheelers in the country and prioritizes customer care and after sales service to ensure customer happiness.The company has the widest dealer network and touchpoints for any electric two-wheeler manufacturer, which forms the support of its customer outreach initiatives. It also invests in satisfying what is the largest on-ground force of trained technicians specialized in restoring electric two-wheelers.
Hero Electric offers complete service assistance throughout the lifecycle of its e-bikes, through its 300-strong pan-India devoted dealership network. The company has a large army of well-trained specialists to keep its e-bikes running in the best possible condition.
Hero Electric’s Optima DX Li and Photon e-bikes, armed with lithium-ion batteries, offer the greater range of up to 70 kilometers per charge, along with reduced charging time of four to five hours, equated with seven to eight hours for lead-acid battery powered models.
The company also provides a three-year warranty on the entire range of its lithium-ion battery-powered e-bikes.“Hero Electric regularly holds mega service camps, doorstep service drives and even free service camps to provide class-leading after-sales service that assures our e-bike customers a great ownership experience,” said Manu Kumar, Head-Marketing, Hero Electric.
“The benefits of Hero Electric e-bikes far outweigh the competition as they come with simply the best vehicle care throughout the product lifecycle,” said Kumar added.